« Bonjour Josée et Florence (t.s.) aujourd’hui est un grand jour pour ma maman. Hier je l’ai invité a l’hôtel, présentement ont déjeune. Je voulais vous remercier pour tout ce que vous avez fait pour ma maman et moi. Sans vous j’aurais était perdue. Un gros merci à vous deux vous faites un travail exceptionnel. »

– Sylvie P.

“Hello Josée, just to inform you that my dad (Paul-Henri, the character) is very happy at Domaine Mahonia. He keeps saying that he should have made this decision earlier, and he’s only been there for 5 days 😉 A big thank you, Josée.”

“I wanted to warmly thank you for the exceptional service you provided us. Your professionalism, availability, and kindness have been a true asset to all of us. Thank you again for your invaluable help and support. I will not hesitate to recommend you!”

– Monique Roberge, Marc-André Plante et Louis-Robert Plante

“I simply want to thank you for your kindness in assisting my mother this year. Each of you, in your own way, made the transition to her new living environment easier. It is greatly appreciated. I wish you a Merry Christmas, a wonderful holiday season, and a great year ahead in 2024 and beyond.”

– R. Levesque

“Thank you so much, Josée, for your support. You can’t imagine how much it has lifted a weight off my shoulders. I’m glad I met you because this issue had been dragging on for a long time, and with my job change and everything going on in my family, I didn’t have the time or energy to add this to my plate. I’m grateful because you introduced us to an option I would not have considered on my own. Your help has been a lifeline. Now that things are settling a bit, I can focus on the move. I’m looking forward to seeing how he adapts to his new environment. He’s already lived in four places since leaving home, and each time ended in failure. What encourages me, however, about the Manoir Manrèse is that the support will definitely be better, and he’ll be less left to his own devices. But, I know him, and I understand that it won’t be easy. He’ll need to make an effort to socialize.”

– Jérôme

“A quick message to thank you for your services and help with finding an RPA for my mother. I could never have done this on my own; your assistance is truly valuable. Wishing you all the best moving forward.”

– Richard

“Dear Mrs. Boivin, thank you for being there with us today for this major step, the signing of the lease. My daughter and I also thank you for accompanying us in this process to find a residence that better suits my mother’s service needs, while aligning with our values and our way of thinking. During this time, you have been an excellent guide and a very attentive listener, for which we are truly grateful. Your presence has been reassuring and helpful, allowing us to avoid pitfalls and focus on what is truly important. A significant step has been taken today. As you mentioned, your role does not end abruptly. We will remain in contact. But for now, let’s take some well-deserved moments of rest during the holiday season. That is what we wish for you from the bottom of our hearts. Looking forward to staying in touch.”

– Jocelyne G.

“Gratitude x 1000 to you, Mrs. Boivin. Thank you for your great generosity, availability, and empathy. It was a real pleasure to get to know you. Your efficiency and skills… WOW..! Thank you for the time you dedicated without ever rushing me. I truly appreciate it. Keep your beautiful smile and your undeniable dynamism.”

– Sylvie

“Dear Josée, we met during a difficult time in my life. You were an anchor for me in the midst of this storm. You didn’t hesitate to adjust your offer again and again as my father’s situation evolved so quickly. I never once felt that all these adjustments were bothering you. You remained professional, empathetic, and positive. There could not have been a better advisor for me. At the end of this short but intense journey, the journey concluded with my father’s passing, whom you only knew through my words. I want to highlight your kindness, your humanity, and your generosity with this card.”

– Anne Marie

“Thank you a thousand times for your help and support. I will recommend you to friends without any hesitation, just as I did for Françoise. Good luck with your beautiful life projects, and I look forward to seeing you again.”

– Esther

“A quick note to let you know that my mother is still moving forward toward her new life. Her doctor told her that it was time for her to leave her apartment and that she made a good choice. So, we are now preparing for the move. Her perception of her new apartment is positive. I have a friend who will soon be going through the same process for her father. Since I’ve mentioned you to her from our very first contact, she would like you to be her housing advisor. May I give her your contact information? Thank you again, and I look forward to seeing you in December.”

– Sylvie

“I met an exceptional advisor: patient, available, etc.”

 – JD

“I want to thank you for this wonderful collaboration on this case. It made all the difference. Thank you for your professionalism and competence! Looking forward to it, and wishing you the best of continued success in your career.”

– Sarah-Maude

“Thank you, thank you, thank you so much! You are an exceptional woman, my mother adores you.”

“The journey began on Tuesday with packing and the move the following Wednesday. We had a beautiful sunny day, departure at 9:00 with two stops along the way, and arrival around 12:15. Everything went smoothly. A very warm welcome from the entire staff at Humanitae, a fantastic place that Aunt Liliane really likes. She is settling in with her new housemates. The staff goes above and beyond our expectations, offering warmth and availability, always attentive and dynamic. Thank you for your collaboration and your invaluable help!”

– Micheline et Lorraine.

“You were absolutely right when you said that once in the right residence, people regain their zest for life. Yesterday, my mother told me that she feels at home, safe, and very stimulated by the interactions and activities organized in her new living environment… it’s the best gift I could have asked for! Thank you again for everything!”

​– Josée St-Onge

“I wanted to take the time to write to you and say once again a huge THANK YOU for your work and support. Thanks to you, we were able to prepare my mother for this big change smoothly and find a suitable place for her due to her cognitive issues. Already, I can see that my mother is doing better, and this is after just one week in the residence! You have been, for my mother and especially for me, a guiding light that helped us through this difficult step.”