OUR Q&A

The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including private seniors’ residences (RPA).

All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors’ residences (RPA), and the organizations that support their daily lives.

Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options.

Visavie’s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors’ residence sector in both Québec and Ontario, and maintain strong relationships with various establishments within their respective regions. To ensure this level of service, they maintain strong relationships with various establishments within their respective regions. support complete and personalized to meet your needs and find the optimal solution.

Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided.

It is important to highlight that our support service is entirely free and non-binding, both for the family and for the older adult searching for a residence.

Our Senior Living Advisors in Ontario will guide you through every step of the process : needs assessment, searching for the best Senior Homes based on your criteria, assistance with tours, and advice. All of this through a free service with no obligation.

Visavie will receive a referral fee from any residence in the private seniors’ housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.

Residences are carefully selected, taking into account the specific needs and criteria of each client.

• Budget
• The desired sector
• The person's physical and cognitive needs
• The passions that drive a person

Visavie's senior living advisors are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.

Most people spend about 137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice.

Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you.

We explore your needs in detail, transforming them into concrete actions Your selection process begins with a personal meeting to discuss your aspirations and identify suitable private residences. When it comes time to visit, leave the organization to us; we will be with you every step of the way. Even on moving day, our presence provides ongoing support that goes far beyond the usual assistance.

Of course. You can always take advantage of the expertise of our advisors to guide you through this difficult time. Together, you’ll be able to better define your priorities and ensure that your loved one can continue to enjoy a living environment that offers them the best possible quality of life, while respecting their level of independence.

Visavie can assist you by connecting you with a wide network of independent living, assisted living, and specialized care facilities for those with cognitive impairment. Discuss your loved one’s needs with our advisors, and let us help you find the solution that best fits your needs.

Learn more about the types of senior housing in Ontario

We could say 48–72 hours. But to be on the safe side for an elderly person, it’s better to say one week.

The key takeaway is that we knowthe inventory of vacant RPA; and that’s why we can move quickly.

By working together with the social worker on case! By pooling our expertise to the best of our ability.

Then, by building a relationship of trust with the senior, their caregiver, and their family in order to present a long-term care plan that aligns with their needs and wishes (that are achievable!) of the person to be placed.

This is the easiest part for us! Nour bonds and the ease with which we communicate with one another and the residences provide information on their inventoryof available spots in real time.

What's more, it becomes easy to express a specific need and understand it because we speak the same language.

Just get in touch with us! We actually have a system that allows us to transfer the call to the next available Visavie advisor. We call it “Hot Transfer” in our company lingo.

All of this makes it easier to get in touch and avoids the back-and-forth of return calls and voicemails.

These are the two main avenues for accessing housing: one is public (RI/CHSLD), and the other is private (RPA).

The entry point is the door that the social worker will knock on to relocate the client.

If the user expresses an interest in RPAs instead, she will refer them to housing counselors. Visavie has a team of more than 35 counselors in Quebec.

Depending on the user’s wishes and needs related to their independence, and if These align with the service offerings of an RPA in cognitive care, a housing counselor can greatly facilitate the search process, since her knowledge of available spots in the residences is constantly being up to . Urgent requests will therefore be accommodated.

There are RPAs in intensive care—as we call it in our language; but we must be honest: these RPAs are rares; often located outside the area the user is searching for , and these RPAs have a capacity limit that goes up to As follows: When assistance with transfers requires two caregivers, or a patient lift: We need to consider long-term care facility placement.

We have reached what we call the capacity limit for nursing homes providing physical care.

It's worth noting that in these situations strict, the role of the housing counselor is one more incidental. On the other hand, in our 38 years of operation at Visavie, we have often observed that if one spouse is admitted to a long-term care facility, The other spouse may want to consider look at the options for himself or herself in RPA. Having been a caregiver, which is a demanding role; people often want to move into a retirement home (RPA) not far from the long-term care facility (CHSLD) to make their lives easier (meals) and to socialize.

Because we have an agreement with the RPA network that stipulates that, upon signing a lease, the RPA pays a commission to the housing counseling agency.

The only thing we ask of the family and the eldest child is that when he decides to work with a counselor, he must understand from thestop conducting their own research.

For the reference to be recognized, the RPA must not have the user's name in its database.

This is a concept that is not unique to accommodation in the hosting industry; other companies have a similar structure. (brokers (real estate or mortgage brokers).

No. Never. If the project If there are changes along the way, no fees will be charged. It's hard to believe there are still things s entirelyat no cost to us days; it is indeed the case!

In addition, sometimes after conducting the initial assessment with the family and the senior, the housing counselor recommends that an option other than RPA: Yes, integrity is one of our core values, and we are committed to upholding it.

In that case, the project will end with a good piece of advice: this is free as well.

Not necessarily. While experience working with seniors is a plus, we are primarily looking for personal qualities: strong empathy, active listening skills, good organizational skills, and an entrepreneurial spirit.

You can upload your resume in just a few clicks on the “Careers” page. Our team will contact you shortly if your profile matches our needs.

It’s quick and easy: after reviewing your application, we’ll contact you to schedule an initial phone interview. If we hit it off, we’ll set up a formal meeting (virtual or in person) to learn more about your motivations and answer any questions you may have.