{"id":247430,"date":"2026-01-14T16:03:04","date_gmt":"2026-01-14T21:03:04","guid":{"rendered":"https:\/\/staging.visavie.com\/q-a"},"modified":"2026-05-26T13:36:35","modified_gmt":"2026-05-26T17:36:35","slug":"qa","status":"publish","type":"page","link":"https:\/\/visavie.com\/en\/qa\/","title":{"rendered":"Frequently Asked Questions About the Ontario Seniors Care at Home Tax Credit"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">OUR Q&A<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Everything you need to make informed decisions , all in one place.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_tabs_0 et_pb_tabs et_pb_module\"><ul class=\"et_pb_tabs_controls clearfix\"><li class=\"et_pb_tab_nav_item_0 et_pb_tab_nav_item et_pb_tab_0 et_pb_tab_active\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Quebec<\/a><\/li><li class=\"et_pb_tab_nav_item_1 et_pb_tab_nav_item et_pb_tab_1\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Ontario<\/a><\/li><li class=\"et_pb_tab_nav_item_2 et_pb_tab_nav_item et_pb_tab_2\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Healthcare professional<\/a><\/li><li class=\"et_pb_tab_nav_item_3 et_pb_tab_nav_item et_pb_tab_3\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Careers<\/a><\/li><\/ul><div class=\"et_pb_all_tabs\">\n<div class=\"et_pb_tab_0 et_pb_tab clearfix et_pb_active_content et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the role of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including <strong>private seniors\u2019 residences<\/strong> (RPA).<\/p>\n<p>All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors\u2019 residences (RPA), and the organizations that support their daily lives.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why seek the support of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options.<\/p>\n<p>Visavie\u2019s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors\u2019 residence sector in both Qu\u00e9bec and Ontario, and maintain strong relationships with various establishments within their respective regions. To ensure this level of service, they maintain strong relationships with various establishments within their respective regions.<span> <\/span><strong>support<\/strong><span> <\/span><strong>complete<\/strong><span> <\/span>and<span> <\/span><strong>personalized<\/strong><span> <\/span>to meet your needs and find the optimal solution.<\/p>\n<p>Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided.<\/p>\n<p>It is important to highlight that our support service is entirely free and <span><strong>non-binding<\/strong><\/span>, both for the family and for the older adult searching for a residence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why is our support service for finding a residence free of charge?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Visavie will receive a referral fee from any residence in the private seniors\u2019 housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is a RPA?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>By definition, an RPA is described as a multi-unit residential building intended for individuals aged 65 and over who are independent and semi-independent. Private residences for seniors are required to be certified. The CIUSSS is responsible for the certification process for all private seniors' residences located within its territory. As part of the certification process, an audit is conducted by Accreditation Canada, and the CIUSSS ensures that recommendations are followed up on.<strong><span> <\/span>When a residence meets the requirements of the regulations, the CIUSSS issues a certificate of compliance that is renewable every four years.<\/strong><\/p>\n<p>Seniors living in an assisted living facility pay monthly rent for an apartment or room and have access to various services tailored to their needs. RPA offers a variety of complementary services, the level of which is tailored to the individual needs and preferences of each senior citizen.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long should I expect to spend looking for a place to live?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Most people spend about<span> <\/span>137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice.<\/p>\n<p>Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of housing do you recommend?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We recommend all types of private senior residences based on the needs of older adults.<\/p>\n<p>Private seniors' residences must have a certificate of compliance issued by the Quebec government or a license issued by the Private Seniors' Residence Regulatory Authority in Ontario.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What measures are in place to ensure these residences meet high standards?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Residences are carefully selected, taking into account the specific needs and criteria of each client.<\/p>\n<ul>\n<li>Budget<\/li>\n<li>The desired sector<\/li>\n<li>The person's physical and cognitive needs<\/li>\n<li>The passions that drive a person<\/li>\n<\/ul>\n<p>Visavie's <strong>senior living advisors<\/strong> are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does a consultation with a senior living advisor work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>We explore your needs in detail, transforming them into concrete actions Your selection process begins with a personal meeting to discuss your aspirations and identify suitable private residences. When it comes time to visit, leave the organization to us; we will be with you every step of the way. Even on moving day, our presence provides ongoing support that goes far beyond the usual assistance.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_8 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is it possible to get help in advance for a loved one who is losing their ability to care for themselves?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Of course. You can always take advantage of the expertise of<span style=\"font-weight: 400;\"> our advisors to guide you through this difficult time. Together, you\u2019ll be able to better define your priorities and ensure that your loved one can continue to enjoy a living environment that offers them <\/span> the best possible quality of life, while respecting their level of independence.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_tab_1 et_pb_tab clearfix et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_9 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the role of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including <strong>private seniors\u2019 residences<\/strong> (RPA).<\/p>\n<p>All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors\u2019 residences (RPA), and the organizations that support their daily lives.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_10 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why seek the support of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options.<\/p>\n<p>Visavie\u2019s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors\u2019 residence sector in both Qu\u00e9bec and Ontario, and maintain strong relationships with various establishments within their respective regions. To ensure this level of service, they maintain strong relationships with various establishments within their respective regions.<span> <\/span><strong>support<\/strong><span> <\/span><strong>complete<\/strong><span> <\/span>and<span> <\/span><strong>personalized<\/strong><span> <\/span>to meet your needs and find the optimal solution.<\/p>\n<p>Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided.<\/p>\n<p>It is important to highlight that our support service is entirely free and <span><strong>non-binding<\/strong><\/span>, both for the family and for the older adult searching for a residence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_11 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does Visavie\u2019s assistance service work when looking for a retirement home in Ontario?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Our <a href=\"https:\/\/visavie.com\/nos-conseillers-en-hebergement-ontario\">Senior Living Advisors in Ontario<\/a> will guide you through every step of the process <span style=\"font-weight: 400;\">: needs assessment, searching for the best Senior Homes based on your criteria, assistance with tours, and advice. All of this through a <\/span> free service with no obligation.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_12 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why is our support service for finding a residence free of charge?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Visavie will receive a referral fee from any residence in the private seniors\u2019 housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_13 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What measures are in place to ensure these residences meet high standards?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Residences are carefully selected, taking into account the specific needs and criteria of each client.<\/p>\n<ul>\n<li>Budget<\/li>\n<li>The desired sector<\/li>\n<li>The person's physical and cognitive needs<\/li>\n<li>The passions that drive a person<\/li>\n<\/ul>\n<p>Visavie's <strong>senior living advisors<\/strong> are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_14 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long should I expect to spend looking for a place to live?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Most people spend about<span> <\/span>137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice.<\/p>\n<p>Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_15 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does a consultation with a senior living advisor work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>We explore your needs in detail, transforming them into concrete actions Your selection process begins with a personal meeting to discuss your aspirations and identify suitable private residences. When it comes time to visit, leave the organization to us; we will be with you every step of the way. Even on moving day, our presence provides ongoing support that goes far beyond the usual assistance.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_16 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is it possible to get help in advance for a loved one who is losing their ability to care for themselves?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Of course. You can always take advantage of the expertise of<span style=\"font-weight: 400;\"> our advisors to guide you through this difficult time. Together, you\u2019ll be able to better define your priorities and ensure that your loved one can continue to enjoy a living environment that offers them <\/span> the best possible quality of life, while respecting their level of independence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_17 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of senior housing are available in Ontario?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Visavie can assist you by connecting you with a wide network of independent living, assisted living, and specialized care facilities for those with cognitive impairment. Discuss your loved one\u2019s needs with our advisors, and let us help you find the solution that best fits your needs.<\/p>\n<p><a href=\"https:\/\/visavie.com\/en\/types-private-seniors-residences-ontario\/\">Learn more about the types of senior housing in Ontario<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_tab_2 et_pb_tab clearfix et_pb_module et_flex_module\"><\/div>\n\n<div class=\"et_pb_tab_3 et_pb_tab clearfix et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_18 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is experience in healthcare or gerontology required?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Not necessarily. While experience working with seniors is a plus, we are primarily looking for personal qualities: strong empathy, active listening skills, good organizational skills, and an entrepreneurial spirit. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_19 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How do I apply?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>You can upload your resume in just a few clicks on the \u201cCareers\u201d page. Our team will contact you shortly if your profile matches our needs. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_20 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does the hiring process work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>It\u2019s quick and easy: after reviewing your application, we\u2019ll contact you to schedule an initial phone interview. If we hit it off, we\u2019ll set up a formal meeting (virtual or in person) to learn more about your motivations and answer any questions you may have. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et-vb-row--no-module et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Can't find your question here?<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>If your question is not listed in our FAQ, we want to hear it! Contact us and share your questions. Your contribution is valuable, and if it is relevant, we will gladly add it to our FAQ.<\/p>\n<p>Together, we can make this resource even more useful!<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"https:\/\/visavie.com\/en\/contact-us\/\" data-icon=\"E\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[907],"class_list":["post-247430","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/comments?post=247430"}],"version-history":[{"count":0,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430\/revisions"}],"wp:attachment":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/media?parent=247430"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/folder?post=247430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}