{"id":247430,"date":"2026-01-14T16:03:04","date_gmt":"2026-01-14T21:03:04","guid":{"rendered":"https:\/\/staging.visavie.com\/q-a"},"modified":"2026-07-06T14:08:48","modified_gmt":"2026-07-06T18:08:48","slug":"qa","status":"publish","type":"page","link":"https:\/\/visavie.com\/en\/qa\/","title":{"rendered":"Frequently Asked Questions About the Ontario Seniors Care at Home Tax Credit"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">OUR Q&A<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Everything you need to make informed decisions , all in one place.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_tabs_0 et_pb_tabs et_pb_module\"><ul class=\"et_pb_tabs_controls clearfix\"><li class=\"et_pb_tab_nav_item_0 et_pb_tab_nav_item et_pb_tab_0 et_pb_tab_active\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Quebec<\/a><\/li><li class=\"et_pb_tab_nav_item_1 et_pb_tab_nav_item et_pb_tab_1\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Ontario<\/a><\/li><li class=\"et_pb_tab_nav_item_2 et_pb_tab_nav_item et_pb_tab_2\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Healthcare professional<\/a><\/li><li class=\"et_pb_tab_nav_item_3 et_pb_tab_nav_item et_pb_tab_3\"><a class=\"et_pb_tab_nav_item_link\" href=\"#\">Careers<\/a><\/li><\/ul><div class=\"et_pb_all_tabs\">\n<div class=\"et_pb_tab_0 et_pb_tab clearfix et_pb_active_content et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the role of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including <strong>private seniors\u2019 residences<\/strong> (RPA).<\/p>\n<p>All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors\u2019 residences (RPA), and the organizations that support their daily lives.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why seek the support of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options. <\/p>\n<p>Visavie\u2019s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors\u2019 residence sector in both Qu\u00e9bec and Ontario, and maintain strong relationships with various establishments within their respective regions. To ensure this level of service, they maintain strong relationships with various establishments within their respective regions.  <span> <\/span><strong>support<\/strong><span> <\/span><strong>complete<\/strong><span> <\/span>and<span> <\/span><strong>personalized<\/strong><span> <\/span>to meet your needs and find the optimal solution.<\/p>\n<p>Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided. <\/p>\n<p>It is important to highlight that our support service is entirely free and <span><strong>non-binding<\/strong><\/span>, both for the family and for the older adult searching for a residence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why is our support service for finding a residence free of charge?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Visavie will receive a referral fee from any residence in the private seniors\u2019 housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is a RPA?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>By definition, an RPA is described as a multi-unit residential building intended for individuals aged 65 and over who are independent and semi-independent. Private residences for seniors are required to be certified. The CIUSSS is responsible for the certification process for all private seniors' residences located within its territory. As part of the certification process, an audit is conducted by Accreditation Canada, and the CIUSSS ensures that recommendations are followed up on.   <strong><span> <\/span>When a residence meets the requirements of the regulations, the CIUSSS issues a certificate of compliance that is renewable every four years.<\/strong><\/p>\n<p>Seniors living in an assisted living facility pay monthly rent for an apartment or room and have access to various services tailored to their needs. RPA offers a variety of complementary services, the level of which is tailored to the individual needs and preferences of each senior citizen. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long should I expect to spend looking for a place to live?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Most people spend about<span> <\/span>137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice. <\/p>\n<p>Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of housing do you recommend?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We recommend all types of private senior residences based on the needs of older adults.<\/p>\n<p>Private seniors' residences must have a certificate of compliance issued by the Quebec government or a license issued by the Private Seniors' Residence Regulatory Authority in Ontario.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What measures are in place to ensure these residences meet high standards?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Residences are carefully selected, taking into account the specific needs and criteria of each client.<\/p>\n<ul>\n<li>Budget<\/li>\n<li>The desired sector<\/li>\n<li>The person's physical and cognitive needs<\/li>\n<li>The passions that drive a person<\/li>\n<\/ul>\n<p>Visavie's <strong>senior living advisors<\/strong> are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does a consultation with a senior living advisor work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>We explore your needs in detail, transforming them into concrete actions Your selection process begins with a personal meeting to discuss your aspirations and identify suitable private residences. When it comes time to visit, leave the organization to us; we will be with you every step of the way. Even on moving day, our presence provides ongoing support that goes far beyond the usual assistance.   <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_8 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is it possible to get help in advance for a loved one who is losing their ability to care for themselves?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Of course. You can always take advantage of the expertise of<span style=\"font-weight: 400;\"> our advisors to guide you through this difficult time. Together, you\u2019ll be able to better define your priorities and ensure that your loved one can continue to enjoy a living environment that offers them <\/span> the best possible quality of life, while respecting their level of independence.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_tab_1 et_pb_tab clearfix et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_9 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the role of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including <strong>private seniors\u2019 residences<\/strong> (RPA).<\/p>\n<p>All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors\u2019 residences (RPA), and the organizations that support their daily lives.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_10 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why seek the support of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options. <\/p>\n<p>Visavie\u2019s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors\u2019 residence sector in both Qu\u00e9bec and Ontario, and maintain strong relationships with various establishments within their respective regions. To ensure this level of service, they maintain strong relationships with various establishments within their respective regions.  <span> <\/span><strong>support<\/strong><span> <\/span><strong>complete<\/strong><span> <\/span>and<span> <\/span><strong>personalized<\/strong><span> <\/span>to meet your needs and find the optimal solution.<\/p>\n<p>Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided. <\/p>\n<p>It is important to highlight that our support service is entirely free and <span><strong>non-binding<\/strong><\/span>, both for the family and for the older adult searching for a residence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_11 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does Visavie\u2019s assistance service work when looking for a retirement home in Ontario?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Our <a href=\"https:\/\/visavie.com\/nos-conseillers-en-hebergement-ontario\">Senior Living Advisors in Ontario<\/a> will guide you through every step of the process <span style=\"font-weight: 400;\">: needs assessment, searching for the best Senior Homes based on your criteria, assistance with tours, and advice. All of this through a <\/span> free service with no obligation.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_12 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why is our support service for finding a residence free of charge?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Visavie will receive a referral fee from any residence in the private seniors\u2019 housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_13 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What measures are in place to ensure these residences meet high standards?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Residences are carefully selected, taking into account the specific needs and criteria of each client.<\/p>\n<ul>\n<li>Budget<\/li>\n<li>The desired sector<\/li>\n<li>The person's physical and cognitive needs<\/li>\n<li>The passions that drive a person<\/li>\n<\/ul>\n<p>Visavie's <strong>senior living advisors<\/strong> are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_14 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long should I expect to spend looking for a place to live?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Most people spend about<span> <\/span>137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice. <\/p>\n<p>Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_15 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does a consultation with a senior living advisor work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>We explore your needs in detail, transforming them into concrete actions Your selection process begins with a personal meeting to discuss your aspirations and identify suitable private residences. When it comes time to visit, leave the organization to us; we will be with you every step of the way. Even on moving day, our presence provides ongoing support that goes far beyond the usual assistance.   <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_16 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is it possible to get help in advance for a loved one who is losing their ability to care for themselves?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Of course. You can always take advantage of the expertise of<span style=\"font-weight: 400;\"> our advisors to guide you through this difficult time. Together, you\u2019ll be able to better define your priorities and ensure that your loved one can continue to enjoy a living environment that offers them <\/span> the best possible quality of life, while respecting their level of independence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_17 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of senior housing are available in Ontario?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Visavie can assist you by connecting you with a wide network of independent living, assisted living, and specialized care facilities for those with cognitive impairment. Discuss your loved one\u2019s needs with our advisors, and let us help you find the solution that best fits your needs.<\/p>\n<p><a href=\"https:\/\/visavie.com\/en\/types-private-seniors-residences-ontario\/\">Learn more about the types of senior housing in Ontario<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_tab_2 et_pb_tab clearfix et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_18 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What are the timeframes for relocating a senior to a retirement home when they are about to be discharged from the hospital in Quebec?  <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW176599575 BCX0\"><span class=\"NormalTextRun SCXW176599575 BCX0\">We could say <g id=\"gid_0\">48\u201372 hours<\/g>. But to be on the safe side for an elderly person, it\u2019s better to say <g id=\"gid_1\">one week<\/g>.  <\/span><\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW176599575 BCX0\">The key takeaway is that we knowthe inventory of vacant RPA; and that\u2019s why we can move quickly. <\/span><span class=\"EOP Selected SCXW176599575 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_19 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How can a hospital bed (alternative care level\u2014NSA) be quickly made available for a patient with declining independence?  <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW207161025 BCX0\"><span class=\"NormalTextRun SCXW207161025 BCX0\">By working together with the social worker on<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW207161025 BCX0\">case!<\/span><span class=\"NormalTextRun SCXW207161025 BCX0\"><span> <\/span>By pooling our expertise to the best of our ability. <\/span> <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW207161025 BCX0\"><span class=\"NormalTextRun SCXW207161025 BCX0\">Then, by<span> <\/span><\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW207161025 BCX0\">building<\/span><span class=\"NormalTextRun SCXW207161025 BCX0\"><span> <\/span>a relationship of trust with the senior,<span> <\/span><\/span><span class=\"NormalTextRun SCXW207161025 BCX0\">their caregiver, and their family in order to present a long-term care plan that aligns with their needs and wishes (<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW207161025 BCX0\">that are achievable!<\/span><span class=\"NormalTextRun SCXW207161025 BCX0\">) of the person to be placed.<\/span><\/span><span class=\"EOP Selected SCXW207161025 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_20 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long does it take to find a vacancy in a private senior living facility in an emergency?  <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW27360020 BCX0\"><span class=\"NormalTextRun SCXW27360020 BCX0\">This is the easiest part for<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW27360020 BCX0\">us!<\/span><span class=\"NormalTextRun SCXW27360020 BCX0\"><span> N<\/span><\/span><span class=\"NormalTextRun SCXW27360020 BCX0\">our bonds<\/span><span class=\"NormalTextRun SCXW27360020 BCX0\"><span> <\/span>and the ease with which we communicate with one another<\/span><span class=\"NormalTextRun SCXW27360020 BCX0\"><span> <\/span><\/span>and the residences provide information on their inventoryof available spots in real time. <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW27360020 BCX0\"><span class=\"NormalTextRun SCXW27360020 BCX0\">What's more, it becomes easy to express a specific need and understand it<\/span><span class=\"NormalTextRun SCXW27360020 BCX0\"><span> <\/span>because we speak the same language.<\/span><span class=\"NormalTextRun SCXW27360020 BCX0\"> <\/span><\/span><span class=\"EOP Selected SCXW27360020 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_21 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How can a healthcare professional (social worker, nurse) collaborate with a private housing counselor?  <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><b><span data-contrast=\"none\">Just get in touch with us! We actually have a system that allows us to transfer the call to the next available Visavie advisor. We call it \u201cHot Transfer\u201d in our company lingo.  <\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<p><b><span data-contrast=\"none\">All of this makes it easier to get in touch and avoids the back-and-forth of return calls and voicemails.  <\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_22 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the difference between the public admission process (RI\/CHSLD) and referral to a private residence (RPA)?  <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><b><span data-contrast=\"none\">These are the two main avenues for accessing housing: one is public (RI\/CHSLD), and the other is private (RPA). <\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<p><b><span data-contrast=\"none\">The entry point is the door that the social worker will knock on to relocate the client.<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<p><b><span data-contrast=\"none\">If the user expresses an interest in RPAs instead, she will refer them to housing counselors. Visavie has a team of more than 35 counselors in Quebec.   <\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_23 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How can I find an urgent placement in a prosthetics or care unit for a person with Alzheimer's in Quebec? <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW81278786 BCX0\"><span class=\"NormalTextRun SCXW81278786 BCX0\">Depending on the user\u2019s wishes and needs related to their independence,<\/span><span class=\"NormalTextRun SCXW81278786 BCX0\"><span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW81278786 BCX0\">and if<\/span><span class=\"NormalTextRun SCXW81278786 BCX0\"> <\/span>These align with the service offerings of an RPA in cognitive care, a housing counselor can greatly<span class=\"NormalTextRun SCXW81278786 BCX0\"><span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW81278786 BCX0\">facilitate <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW81278786 BCX0\">the<\/span><span class=\"NormalTextRun SCXW81278786 BCX0\"><span> <\/span>search process, since her knowledge of available spots in the residences is constantly being<\/span><span class=\"NormalTextRun SCXW81278786 BCX0\"><span> <\/span>up to<span> <\/span><\/span><span class=\"NormalTextRun SCXW81278786 BCX0\">.<span> <\/span><\/span><span class=\"NormalTextRun SCXW81278786 BCX0\">Urgent requests will therefore be accommodated. <\/span> <\/span><span class=\"EOP Selected SCXW81278786 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"201341983\":0,\"335551550\":1,\"335551620\":1,\"335559685\":0,\"335559737\":0,\"335559738\":0,\"335559739\":0,\"335559740\":279}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_24 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What are the appropriate private housing options for a senior with severe physical limitations? <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW137972394 BCX0\"><span class=\"NormalTextRun SCXW137972394 BCX0\">There are RPAs in intensive care\u2014as we call it in our<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW137972394 BCX0\">language;<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\"><span> <\/span>but we must be<span> <\/span><\/span> <span class=\"NormalTextRun SCXW137972394 BCX0\">honest<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\">:<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\"><span> <\/span>these RPAs are<span> <\/span><\/span> <span class=\"NormalTextRun SCXW137972394 BCX0\">rare<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\">s<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\">;<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\"><span> <\/span>often located outside the area the user is searching for<\/span>  <span class=\"NormalTextRun SCXW137972394 BCX0\">, and these RPAs have a capacity limit that goes up to<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW137972394 BCX0\">As follows:<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\"><span> <\/span>When assistance with transfers requires two caregivers,<span> <\/span><\/span> <span class=\"NormalTextRun SCXW137972394 BCX0\">or a patient lift<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW137972394 BCX0\">:<\/span> <span class=\"NormalTextRun SCXW137972394 BCX0\"> <\/span><span class=\"NormalTextRun SCXW137972394 BCX0\">We need to consider long-term care facility placement<\/span><span class=\"NormalTextRun SCXW137972394 BCX0\">. <\/span> <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW137972394 BCX0\"><span class=\"NormalTextRun SCXW137972394 BCX0\">We have reached what we call the capacity limit for nursing homes providing physical care.  <\/span><\/span><span class=\"EOP Selected SCXW137972394 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_25 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What are the limitations of the support provided by a private counselor if the user's profile falls strictly within the scope of the public long-term care facility (CHSLD)? <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW15177668 BCX0\"><span class=\"NormalTextRun SCXW15177668 BCX0\">It's worth noting that in these situations<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\"><span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW15177668 BCX0\">strict, <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW15177668 BCX0\">the<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\"><span> <\/span>role of the housing counselor is one<span> <\/span><\/span> <span class=\"NormalTextRun SCXW15177668 BCX0\">more incidental.<span> <\/span><\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW15177668 BCX0\">On the other hand<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\">, in our 38 years of operation at<span> <\/span><\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW15177668 BCX0\">Visavie<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\">, we have often observed that if one spouse is admitted to a long-term care facility,<span> <\/span><\/span>  <span class=\"NormalTextRun SCXW15177668 BCX0\">The other spouse may want to consider<span> <\/span><\/span><span class=\"NormalTextRun SCXW15177668 BCX0\">look at<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\"><span> <\/span>the options for himself or herself<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\"><span> <\/span>in RPA<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\">. Having been a caregiver<\/span><span class=\"NormalTextRun SCXW15177668 BCX0\">, which is a demanding role; people often want to move into a retirement home (RPA) not far from the long-term care facility (CHSLD) to make their lives easier (meals) and to socialize.  <\/span><\/span><span class=\"EOP Selected SCXW15177668 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559685\":720,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_26 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why are the services of a senior housing advisor free for families and the network? <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW173788611 BCX0\"><span class=\"NormalTextRun SCXW173788611 BCX0\">Because we have an agreement with the RPA network that stipulates that, upon signing a lease, the RPA pays<span> <\/span><\/span><span class=\"NormalTextRun SCXW173788611 BCX0\">a commission to the housing counseling agency. <\/span> <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW173788611 BCX0\"><span class=\"NormalTextRun SCXW173788611 BCX0\">The only thing we ask of the<span> <\/span><\/span><span class=\"NormalTextRun SCXW173788611 BCX0\">family and the eldest child is that when he decides to work with a counselor, he must understand from the<\/span><span class=\"NormalTextRun SCXW173788611 BCX0\">stop<\/span><span class=\"NormalTextRun SCXW173788611 BCX0\"><span> <\/span>conducting their own research.<span> <\/span><\/span> <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW173788611 BCX0\"><span class=\"NormalTextRun SCXW173788611 BCX0\">For the reference to be recognized, the RPA must not have the user's name in its database.<\/span><\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW173788611 BCX0\"> <span class=\"NormalTextRun SCXW173788611 BCX0\"> This is a concept that is not unique to<span> <\/span><\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW173788611 BCX0\">accommodation<\/span><span class=\"NormalTextRun SCXW173788611 BCX0\"><span> <\/span>in the hosting industry; other companies have<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW173788611 BCX0\">a similar structure<\/span><span class=\"NormalTextRun SCXW173788611 BCX0\">. (<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW173788611 BCX0\">brokers<\/span><span class=\"NormalTextRun SCXW173788611 BCX0\"><span> <\/span>(real estate or mortgage brokers). <\/span> <\/span><span class=\"EOP SCXW173788611 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":1,\"335551620\":1,\"335559738\":0,\"335559739\":0}\"> <\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_27 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Does a referral to a housing counselor create a financial obligation for the user or the healthcare professional if the plan changes? <\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW122397497 BCX0\"><span class=\"NormalTextRun SCXW122397497 BCX0\">No. Never. If  <span> <\/span><\/span><span class=\"NormalTextRun SCXW122397497 BCX0\">the project<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span>If there are changes along the way, no fees will be charged. It's hard to believe there are still things <\/span><span class=\"NormalTextRun SCXW122397497 BCX0\">s<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span>entirely<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\">at no cost to us<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW122397497 BCX0\">days;<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span>it is indeed the<span> <\/span><\/span><span class=\"NormalTextRun SCXW122397497 BCX0\">case<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\">!<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span><\/span><\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW122397497 BCX0\"><span class=\"NormalTextRun SCXW122397497 BCX0\">In addition, sometimes after conducting the initial assessment with the family and the senior, the housing counselor recommends that an option other than<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW122397497 BCX0\">RPA:<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span>Yes, integrity is one of our core values, and we are committed to upholding it. <\/span> <\/span><\/p>\n<p><span data-contrast=\"none\" lang=\"FR-FR\" class=\"TextRun SCXW122397497 BCX0\"><span class=\"NormalTextRun SCXW122397497 BCX0\">In that case, the project will end with a good<span> <\/span><\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW122397497 BCX0\">piece of advice<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW122397497 BCX0\">:<\/span><span class=\"NormalTextRun SCXW122397497 BCX0\"><span> <\/span>this is free as well.<\/span><\/span><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_tab_3 et_pb_tab clearfix et_pb_module et_flex_module\"><div class=\"et_pb_tab_content et_flex_module\">\n<div class=\"et_pb_toggle_28 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Is experience in healthcare or gerontology required?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Not necessarily. While experience working with seniors is a plus, we are primarily looking for personal qualities: strong empathy, active listening skills, good organizational skills, and an entrepreneurial spirit. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_29 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How do I apply?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>You can upload your resume in just a few clicks on the \u201cCareers\u201d page. Our team will contact you shortly if your profile matches our needs. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_30 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does the hiring process work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>It\u2019s quick and easy: after reviewing your application, we\u2019ll contact you to schedule an initial phone interview. If we hit it off, we\u2019ll set up a formal meeting (virtual or in person) to learn more about your motivations and answer any questions you may have. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et-vb-row--no-module et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Can't find your question here?<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>If your question is not listed in our FAQ, we want to hear it! Contact us and share your questions. Your contribution is valuable, and if it is relevant, we will gladly add it to our FAQ.  <\/p>\n<p>Together, we can make this resource even more useful!<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"https:\/\/visavie.com\/en\/contact-us\/\" data-icon=\"E\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[907],"class_list":["post-247430","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/comments?post=247430"}],"version-history":[{"count":5,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430\/revisions"}],"predecessor-version":[{"id":252332,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430\/revisions\/252332"}],"wp:attachment":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/media?parent=247430"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/folder?post=247430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}