{"id":247430,"date":"2026-01-14T16:03:04","date_gmt":"2026-01-14T21:03:04","guid":{"rendered":"https:\/\/staging.visavie.com\/q-a"},"modified":"2026-03-26T23:51:07","modified_gmt":"2026-03-27T03:51:07","slug":"qa","status":"publish","type":"page","link":"https:\/\/visavie.com\/en\/qa","title":{"rendered":"Q&amp;A"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\">OUR Q&amp;A<\/h1><\/div><\/div>\n\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><span>Everything you need to make informed decisions , all in one place.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is the role of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The goal of a senior living advisor is to understand the needs of older adults and recommend residences that match those needs, guiding them toward the most appropriate resources, including <strong>private seniors\u2019 residences<\/strong> (RPA).<\/p>\n<p>All of this is done with a smile, as our expertise lies in maintaining strong and positive relationships with seniors, their families, healthcare network professionals who work alongside them, private seniors\u2019 residences (RPA), and the organizations that support their daily lives.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why seek the support of a senior living advisor?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Choosing a new place to live is a crucial step that requires careful thought in order to make the best decision. Just like with insurance or personal finances, turning to an expert in the field allows you to receive an objective and comprehensive assessment of the available options.<\/p>\n<p>Visavie\u2019s senior living advisors are here to help older adults consider not only their short-term needs but also their long-term ones. In addition, they have extensive expertise in the private seniors\u2019 residence sector in both Qu\u00e9bec and Ontario, and maintain strong relationships with various establishments within their respective regions. They are fully familiar with the entire market, ensuring reliable, objective, and informed guidance throughout the selection process.<span> <\/span><strong>support<\/strong><span> <\/span><strong>complete<\/strong><span> <\/span>and<span> <\/span><strong>personalized<\/strong><span> <\/span>to meet your needs and find the optimal solution.<\/p>\n<p>Mutual trust is at the heart of our approach. Our advisors regularly visit local residences, assessing the quality of the environment, services, and care provided.<\/p>\n<p>It is important to highlight that our support service is entirely free and <span><strong>non-binding<\/strong><\/span>, both for the family and for the older adult searching for a residence.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Why is our support service for finding a residence free of charge?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>Visavie will receive a referral fee from any residence in the private seniors\u2019 housing network in Quebec or Ontario if the senior moves into a residence in either of these networks.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How does a consultation with a senior living advisor work?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><span>We explore your needs in detail, transforming them into concrete actions. During the selection process, you will meet with an advisor in person to discuss your aspirations and guide you toward suitable private residences. During visits, leave the organization to us; we will be with you every step of the way. During the move, our presence provides ongoing support beyond the usual assistance.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long should I expect to spend looking for a place to live?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Most people spend about<span> <\/span>137 hours searching for a private retirement home. They must first assess the market, find out about the characteristics of the residences that are likely to catch their attention, visit them, and complete the administrative procedures before finalizing their choice.<\/p>\n<p>Our process takes approximately 10 to 15 hours. Visavie offers you a simple and efficient process by taking care of all the necessary steps for you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How can I be sure of the quality of the recommended residences?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Residences are carefully selected, taking into account the specific needs and criteria of each client.<\/p>\n<ul>\n<li>Budget;<\/li>\n<li>The desired sector;<\/li>\n<li>The person's physical and cognitive needs;<\/li>\n<li>The passions that drive a person.<\/li>\n<\/ul>\n<p>Visavie's <strong>senior living advisors<\/strong> are fully committed to their mission, traveling energetically between the various residences in your region to visit and closely monitor our clients after they have moved.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of housing do you recommend?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We recommend all types of private senior residences based on the needs of older adults.<\/p>\n<p>Private seniors' residences must have a certificate of compliance issued by the Quebec government or a license issued by the Private Seniors' Residence Regulatory Authority in Ontario.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What is a RPA?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>By definition, an RPA is described as a multi-unit residential building intended for individuals aged 65 and over who are independent and semi-independent. Private residences for seniors are required to be certified. The CIUSSS is responsible for the certification process for all private seniors' residences located within its territory. As part of the certification process, an audit is conducted by Accreditation Canada, and the CIUSSS ensures that recommendations are followed up on.<strong><span> <\/span>When a residence meets the requirements of the regulations, the CIUSSS issues a certificate of compliance that is renewable every four years.<\/strong><\/p>\n<p>Seniors living in an assisted living facility pay monthly rent for an apartment or room and have access to various services tailored to their needs. RPA offers a variety of complementary services, the level of which is tailored to the individual needs and preferences of each senior citizen.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_heading_1 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">Can't find your question here?<\/h2><\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>If your question is not listed in our FAQ, we want to hear it! Contact us and share your questions. Your contribution is valuable, and if it is relevant, we will gladly add it to our FAQ.<\/p>\n<p>Together, we can make this resource even more useful!<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module\" href=\"https:\/\/visavie.com\/en\/contact-us\" data-icon=\"E\">Contact us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[907],"class_list":["post-247430","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/comments?post=247430"}],"version-history":[{"count":0,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/pages\/247430\/revisions"}],"wp:attachment":[{"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/media?parent=247430"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/visavie.com\/en\/wp-json\/wp\/v2\/folder?post=247430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}