Senior housing counsellors
A proverb that describes meThe battles of life are not won by the strongest, nor by the quickest, but by those who never give up.
What sets Maryse Dulude apart as a senior housing counsellor at Visavie?
I have extensive experience in customer service as I spent most of my career working in banking services. The personal attention I showed my clients always set me apart. These interactions were always more than simple transactions to me; developing a human connection has always been my top offer and priority.
My value system is what drives me: respect, cooperation and a desire to help others are the reasons I decided to work for the well-being and caring of seniors. Working with this clientele means taking the time to understand their needs, offering reassurance and adopting a gentle and creative approach towards retirement living.
For me, Visavie is
A network of professionals who support seniors and their loved ones by providing solutions which suit their needs and concerns, either by helping them find an at-home care solution or by easing their transition to a retirement home.
Visavie has been offering free services to seniors since 1988, and its partners in the assisted living sector work tirelessly to meet the needs of every senior.
Visavie is an opportunity to follow my passion and be more than a simple stepping stone on your path to a retirement home. Rather, I hope to guide you through the choices that are available to ensure your comfort and well-being.
In my opinion, the ideal advisor
She is familiar with the many types of retirement homes available for autonomous, semi-autonomous and dependant seniors and the care services they offer and has visited them all.
She guides, supports and finds solutions while keeping her client’s best interests at heart. She is detail-oriented and her client’s satisfaction is her number-one concern.
She listens attentively, strives to exceed expectations, and shows respect, discretion and empathy every step of the way.
Most importantly, she is a professional and reassuring resource who is there to support and advise you when faced with changing health, needs and realities.
The key to my success
Your happiness is my mission: I want to make sure that you are satisfied and feel safe in an environment and community that suits you.
I am a gentle person and I believe that the process of finding a retirement home must be carried out with human warmth. I am a very positive and patient person. I know how to simplify, explain and offer reassurance to help you navigate an area that can be complex at times.
I’m very familiar with retirement homes and what they have to offer. By asking you the right questions, I’ll find the best options to match your budget, preferences and lifestyle.
* I am at my best helping families find the best retirement home in French