Senior housing counsellors
A proverb that describes me« Don’t look behind of you wondering why… look ahead and ask yourself: why not? »
What sets Kim Kendall apart as a senior housing counsellor at Visavie?
Besides being a naturally smiley person, sympathetic and reliable, I have over 20 years of experience in customer service and in the financial domain. Combined with training in social intervention and help relation, these competences allow me to grasp with finesse the demands and the personality of seniors and their families, and thus, make their demands a reality with the available resources.
For me, Visavie is
An invaluable and free service to accompany seniors during one of the most important stages of their life; a winning solution to help your parents find a retirement home.
The ideal advisor to me
She nurtures a deep and sincere respect for human dignity and has a rigorous and attentive capacity to listen.
I deeply care for others. I know that going to live in a residence represents an important event in the lives of seniors. Because they deserve to be heard, respected and well guided, I help my clients in the same way I’d like others to help my own parents.
I achieve my mission by listening carefully to the customers. It allows me to identify the needs as well as the particular expectations; to inform them and to accompany them by minimizing stress and restlessness that may represent the fact of changing one’s way of life. This is how I succeed in finding THE best retirement home, the one that will cater to all the needs and preferences of my client.
The key to my success
To know the person who’s going to live in the retirement home well.
* I am happy and comfortable to serve customers in both French and English