Visavie is a Spectrum Health Care company

Senior Living Advisors

Kim Kendall conseillère en milieu de vie chez Visavie

Kim Kendall

Authorized Senior Living Advisor

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A proverb that describes me

« Don’t look behind of you wondering why… look ahead and ask yourself: why not? » 

What sets Kim Kendall apart as a Senior Living Advisor at Visavie?

Besides being a naturally smiley person, sympathetic and reliable, I have over 20 years of experience in customer service and in the financial domain. Combined with training in social intervention and help relation, these competences allow me to grasp with finesse the demands and the personality of seniors and their families, and thus, make their demands a reality with the available resources.

For me, Visavie is

An invaluable and free service to accompany seniors during one of the most important stages of their life; a winning solution to help your parents find a retirement home.

The ideal Senior Living Advisor to me

She nurtures a deep and sincere respect for human dignity and has a rigorous and attentive capacity to listen.

I deeply care for others. I know that going to live in a residence represents an important event in the lives of seniors. Because they deserve to be heard, respected and well guided, I help my clients in the same way I’d like others to help my own parents.

I achieve my mission by listening carefully to the customers.  It allows me to identify the needs as well as the particular expectations; to inform them and to accompany them by minimizing stress and restlessness that may represent the fact of changing one’s way of life. This is how I succeed in finding THE best retirement home, the one that will cater to all the needs and preferences of my client.

The key to my success

To know the person who’s going to live in the retirement home well.

* I am happy and comfortable to serve customers in both French and English

 

Testimonial(s) for Kim Kendall

“Hello, I wanted to express my immense gratitude for the work of Mrs. Kim Kendall. My mother had been hospitalized for 3 weeks and every day she was packing her bags to leave. The RPA where she had been living for 19 years could not take her back. Her financial means did not allow for expensive residences for non-self-sufficient individuals. She is 97 and a half years old, she does not have an employer’s pension, and my father’s pension ended on the day of his death. It was urgent to find an affordable residence, but with certain requirements (cleanliness among others). Mrs. Kendall understood our situation perfectly well and found a 5-star residence in record time. My mother is now settled there, and she is very happy. The staff at the residence is attentive, courteous, and very helpful. We couldn’t have found anything better. Personally, I was not familiar with this retirement home, I would never have contacted it. I had already done several unsuccessful searches. When Mrs. Kendall took on the file, she understood my distress, reassured me, kept me informed, and was with my sister and me for the first visit to the residence. She was very professional, empathetic, and approachable. She was an angel to me. I will certainly promote the invaluable service that your agency provides to families. With all my gratitude” – Francine Lapointe, daughter of Mrs. Léonne Bournival


Contact Kim Kendall by filling out the form down below to get your complete and free support in your search for a retirement home in the Mauricie region.