“Hello, I would like to take a moment to highlight the excellent service that Mrs. Brown provided when we called upon her to find a residence for my father, who is suffering from Alzheimer’s disease. Her response to my request for assistance came within less than 2 hours. She gave great advice and was attentive to our needs. She asked insightful questions, which made her earn my trust as well as my parents’. She knows the world of residential care facilities very well, and her advice allowed us to analyze our options and make the right choices for the best care for my father. Thank you, Mrs. Brown, for facilitating our direction toward the best care for my father.” 

– Michel Denault

“At the end of 2023, we made the difficult decision that my 87-year-old mother-in-law needed to leave our home for a residence that was better suited for her. It wasn’t easy, but fortunately, Claudette was placed in our path! A caring, dedicated, sincere, respectful person, but above all, available and attentive to our respective needs, she turned out to be an extraordinary guide! With gentleness, she managed, through her kindness and humor, to make this painful step an enriching experience! Today, thanks to Claudette’s help, we believe we have found the perfect residence for my mother-in-law. We are relieved and happy with the outcome of our story, and Claudette is still there to ensure that everything is going well!! A thousand thanks to our lucky star.”

– A. Duchesne

“Simply to express my gratitude for the excellent services received from Claudette Brown. She has a touching humanity and is full of compassion for the reality of elderly people. I highly recommend her services to anyone looking for a new living environment!”

– Sarah G.

“I am writing this message to highlight the remarkable work of Claudette Brown. She provided us with invaluable advice, incredible support, and unheard-of listening and understanding. She was able to instill confidence in us and reduce the stress of our situation. We greatly appreciated her services, her humanity, and her professionalism.”

– Famille Girard

 “I want to thank you for all your efforts regarding my father. The first time I heard your voice, I immediately felt my worries lessen. You are an angel who knows how to comfort with such a warm smile and attentiveness to the needs of people and their families. Your passion for helping people during difficult times allows for a more peaceful life. During the 6 months of hospital care, we had to go through less pleasant circumstances where I wanted to give up, and the day I heard that voice, I regained my confidence. From the bottom of my heart.” 

– Ginette

“Claudette greatly facilitated my mother’s integration into her new residence. She was able to calm my mother’s fears and reassure her repeatedly. Her kindness, good listening, and sound advice were highly appreciated by all members of our family. Claudette is a dedicated and warm person who genuinely loves elderly people. She is sincere and genuinely cares about the well-being of those she accompanies.”

– S.T.

“I had the chance to speak with Ms. Claudette Brown, an accommodation advisor at Visavie, for a move to a residence for my father. I had never heard of Visavie and didn’t know what to expect… but Claudette was able to guide me in the right direction. It was a long process, but despite all the ups and downs of this journey, Claudette never let my father and me down. She came with us to visit residences multiple times and took time out of her personal schedule to answer my many questions and concerns with honesty and gentleness. In June of this year, my father moved to a residence, but Claudette even took the time to visit him there and have lunch with him, showing him another side of his new home. I’m so glad I met this kind-hearted lady who was able to comfort us, calm us, guide us in the right direction, and give me courage. Thank you so much, Claudette, for all your work with us. You made a big difference for my father and me. 🫶 ❤ 😘” 

“In these few lines, we want to express our appreciation for the services received from Visavie, through Claudette Brown. Claudette listened to our needs and kept us informed of the progress and details regarding our request. Her professionalism seems to be part of her everyday life. We greatly appreciate the follow-ups that allowed us to address certain details and requests that were not fulfilled by the concerned residence. We would gladly work with you again.”

– Chantal, Philip et Danielle

 “In April, after 5 years as a caregiver for my 91-year-old mother, I had to make the decision for her well-being to find a residence. Just two days after meeting with the doctor, I met Claudette Brown for advice. To our great joy, Claudette introduced me to Visavie. With exceptional professionalism, she took notes on my mother’s health condition and informed me of availability at La Vilia in Gatineau. The best part of this story, when such a decision has to be made, is receiving support, advice, and, most importantly, shared information on the different services available. I didn’t have to worry about paperwork; everything was organized. Just three weeks after our meeting, we moved my mother in. After more than 3 weeks at La Vilia, we see mom spreading her wings, participating in activities, and making friends. She has rejuvenated by 5 years in such a short time. Claudette, we consider you an angel on our path as we transition to this new chapter of life for mom. A huge thank you, and I recommend your services 400%! 😘”

“We are writing this note to express our special gratitude and sincere thanks to Claudette Brown. Claudette helped us during a period of great tension within our family, at a time when we were very uncertain about what we could do to provide the help and care Martin needed. Claudette is, fundamentally, a kind and caring person. Her empathy and sincere desire to help Martin find peace and calm during a difficult time were so consistent and had an enormous positive impact on our lives. We are deeply grateful to her.

Claudette stayed in contact with us, and whenever we had questions or sought advice, she was always there. Her guidance was greatly appreciated. She truly goes above and beyond expectations by demonstrating her experience, expertise, and, most importantly, her warm heart.”

– Longmore et Newing

“It has been a long time since I wanted to share the precious help received from Mrs. Claudette. Last summer, we were in urgent need of moving my mother to Gatineau and we had to act quickly to get her out of her current residence and relocate her. We didn’t know who to turn to, and we met a lucky star who helped us quickly, with a lot of empathy and professionalism.”

“I must thank Mrs. Claudette for her understanding of our situation, her good advice, her quick organization, and her guidance during these stressful times. She helped us find a residence that would meet our mother’s needs, followed up with us, and assisted with the paperwork. We had several meetings, and Mrs. Claudette supported us throughout the process. She continued to check in afterward, and we are very grateful for that. I highly recommend the services of Visavie, and especially the support of a kind, caring, and very professional woman. From the bottom of my heart, thank you, Claudette.”

“A word to highlight the compassionate help of Mrs. Claudette Brown, who helped our mother quickly find a living environment suited to her needs. This spared her from a long hospital stay. Despite her health issues, our mother really likes her new home. She feels well cared for and has managed to make some friends. So, thanks again to Claudette, who followed up to ensure that life was as smooth as possible for our mother, despite the illness and challenges of old age.”