A proverb that describes me
To laugh at oneself is to move forward.
How I stand out
During my twenty plus years of experience as an operations and customer service manager in the field of telecommunications, I’ve developed excellent listening and analytical skills.
Semi-retired and active since 2012, I first put my experience to use at my own multi-service company only to then apply these skills at Visavie as a housing counsellor for seniors.
For me, Visavie is ...
... simplifying the search for a seniors’ residence and making it a pleasant experience.
In my opinion, the ideal advisor...
... listens, makes suggestions, provides advice and, ultimately, receives a sincere thank you from the client.
My role is to ensure that clients and their families experience a worry-free transition. Just knowing that I helped a senior move to the next step in his or her life is a reward in itself.
The key to my success
To be available, attentive, open, and to understand immediate needs and anticipate future needs.
*I am happy and comfortable to serve customers in both French and English